Privacy policy

Privacy Policy

Last updated: November 12, 2026

This policy explains how Jasmino collects, uses, and shares personal information when you visit www.jasmino.shop, place an order, contact us, or otherwise use our services.

Information we collect

Depending on how you use the store, we may collect your name, email address, phone number, billing and delivery address, order and transaction details, customer-service messages, account information, and marketing preferences. We may also collect device, browser, IP address, cookie, advertising, and website-usage information.

Payment details are processed securely by Shopify and the payment providers offered at checkout. Jasmino does not receive or store your complete payment-card number.

How we use information

  • Process payments, orders, delivery, returns, and customer support
  • Operate, secure, troubleshoot, and improve the store
  • Prevent fraud and comply with legal, tax, accounting, and regulatory obligations
  • Send service messages and, where you have chosen to receive them, marketing communications
  • Measure store performance and advertising, subject to your cookie and privacy choices

How we share information

We share information only as needed with Shopify, payment providers, postal and courier partners, technology and support providers, analytics and advertising services, professional advisers, and public authorities when legally required. We do not sell personal information for money.

Cookies and advertising

We and our service providers use cookies and similar technologies for essential store functions, preferences, analytics, fraud prevention, and advertising. Where required, non-essential cookies are used only after consent. You can manage choices through the cookie banner and browser settings.

Data retention and international transfers

We keep personal information only as long as reasonably necessary for the purposes described above, including order support and legal, tax, accounting, and fraud-prevention requirements. Because Jasmino sells internationally and uses global service providers, information may be processed outside your country with safeguards required by applicable law.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain uses of your information, withdraw consent, or request a copy of your data. You may also unsubscribe from marketing emails at any time. To make a request, contact jasmino.customers@gmail.com. We may need to verify your identity.

Security and children

We use reasonable administrative and technical safeguards, but no online system is completely secure. The store is not intended for children below the age at which they can lawfully provide consent in their country.

Changes to this policy

We may update this policy to reflect operational, legal, or regulatory changes. The latest version will always be available at www.jasmino.shop/policies/privacy-policy.

Contact

Jasmino
Jasmino, Ham Nghi, Cau Dien, Nam Tu Liem, Ha Noi 100000, Vietnam
Email: jasmino.customers@gmail.com
Phone: +84 933 319 988