Shipping policy

Shipping Policy

  • Standard Shipping Fee: A fixed shipping fee of $5.90 applies to all orders.

  • Free Worldwide Shipping: Enjoy free shipping on orders over $100. Use code SF23 at checkout.

  • Wholesale Orders: Shipping fees for wholesale purchases will be calculated separately, based on the weight of the package.

  • Worldwide Shipping: We proudly offer shipping to every country worldwide.

  • Processing Time:

    • In-stock products: 1-3 business days.
    • Pre-order items: 7-10 business days.

  • Delivery Time:

    • Standard delivery typically takes 8-20 days, depending on your location. Delivery times may vary. If you have not received your order within the expected timeframe, please contact us for assistance.

  • Expedited Shipping: If you prefer faster shipping, please contact us. While we prioritize standard shipping for the best experience, expedited options are available upon request.

  • Additional Shipping Fees: The shipping fee covers delivery from our store in Vietnam to your address. Please note that taxes, import duties, and any additional fees imposed by your country's regulations are the responsibility of the recipient. We recommend checking with your local postal service or customs office for any potential extra charges before placing your order to avoid unexpected costs.

  • Packaging: Your jewelry will be carefully packed in a fabric pouch, bubble wrap, and a sturdy carton box to ensure safe delivery. If you would like to include a personalized greeting card with your order, please contact us.