PRIVACY POLICY

Last Updated: 21/02/2025

Welcome to Jasmino! We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. By using our website https://jasmino.shop, you agree to the practices described in this Privacy Policy.

If you do not agree with our policy, please discontinue the use of our website.

1. INFORMATION WE COLLECT

When you visit and use the Jasmino website, we may collect the following types of information:

1.1. Personal Information You Provide

You may provide personal details when:

• Placing an order on our website
• Registering an account
• Contacting us via email, chat, or contact forms
• Subscribing to newsletters or promotional content

Personal information may include:
✔️ Full name
✔️ Email address
✔️ Phone number
✔️ Shipping address
✔️ Payment details (only for processing payments; we do not store credit card details)

1.2. Automatically Collected Information

When you visit our website, we may collect data through cookies and tracking technologies, including:
✔️ IP address
✔️ Browser type & operating system
✔️ Browsing history on our website
✔️ Cookies and tracking data

Purpose: To improve user experience, optimize ads, and analyze website performance.

1.3. Third-Party Information

We may receive data from payment providers, shipping partners, and advertising platforms to process orders and display relevant ads.

2. HOW WE USE YOUR INFORMATION

We use your personal information to:
✔️ Process orders, shipping, and customer support
✔️ Improve website performance and shopping experience
✔️ Personalize content and advertisements
✔️ Send promotional emails (if you opt-in)
✔️ Ensure security and prevent fraud

3. INFORMATION SHARING

We DO NOT sell your personal data. However, we may share it with:
✔️ Shopify (our e-commerce platform)
✔️ Payment processors (Stripe, PayPal, etc.) to process transactions
✔️ Shipping partners (DHL, UPS, etc.) for order delivery
✔️ Advertising platforms (Google Ads, Facebook Ads) for personalized marketing
✔️ Legal authorities, if required by law

4. ADVERTISING & BEHAVIORAL TRACKING

We use Google Ads, Facebook Ads, and analytics tools like Google Analytics to track visitor behavior and improve our services.

You can control how your data is used for ads by:
🔹 Disabling personalized ads via Google Ads Settings
🔹 Managing cookies in your browser settings

5. YOUR RIGHTS

If you are in the EEA (Europe), UK, or California (USA), you have the right to:
✔️ Access, update, or delete your data
✔️ Object to data processing for advertising
✔️ Withdraw consent for promotional emails

To exercise your rights, contact us at:
📧 Email: jasmino.customers@gmail.com

6. DATA STORAGE & SECURITY

We store your data as long as necessary for business and legal purposes:

• Order history: Retained for 5 years for customer support and accounting compliance.
• Account information: Stored until you request deletion.

We use SSL encryption, password protection, and cybersecurity measures to safeguard your data.

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:
✔️ Remember your login details
✔️ Personalize website content and ads
✔️ Analyze website traffic and performance

You can disable cookies in your browser settings or manage them via Cookie Settings.

8. POLICY UPDATES

We may update this Privacy Policy from time to time. We will notify you of significant changes.

🔹 Effective Date: 2025/02/21
🔹 Latest Version Available: https://jasmino.shop/privacy-policy

9. CONTACT US

For any questions regarding this policy, please contact us at:

📧 Email: jasmino.customers@gmail.com
📍 Address: Ham Nghi, Cau Dien, Nam Tu Liem, Hanoi, Vietnam

We are always here to assist you! 💙